Support
We've got you.
Most issues have a 30-second answer below. For anything else, email anestis@sitful.app.
Troubleshooting
Common issues.
I can’t find my license key
Check the email you used at checkout for “Your Sitful license.” Search “Sitful license.” If you genuinely can’t find it, email anestis@sitful.app — we’ll re-issue.
AirPods aren’t detected
Make sure they’re a supported model: AirPods Pro (both gens), Max, 3rd-gen+, or H1/H2 Beats. macOS 14+ may require granting Motion permission — System Settings → Privacy & Security → Motion.
Camera permission denied
System Settings → Privacy & Security → Camera → toggle Sitful on, then restart the app.
I want a refund
Use the form below — auto-issued within minutes.
Refunds